Behind on Payments? Here's How to Get Back on Track
We Want to Help You Stay in Your Home
If you're behind on your mortgage payments, you're not alone. Financial setbacks happen to many people, and falling behind doesn't mean you have to lose your home. The most important step you can take right now is reaching out. We want to work with you to find a solution that keeps you in your home whenever possible.
Why Reaching Out Matters
Many borrowers avoid contact when they fall behind because they feel embarrassed or afraid. But silence makes things worse. When you reach out:
We can explore options before the situation escalates
You may qualify for payment relief you didn't know existed
We can stop collection activity while we work on a solution
You stay informed about timelines and next steps
The earlier you contact us, the more options we have to help.
Options That May Be Available to You
Payment Plan
If you've missed payments but can afford to catch up over time, we may be able to create a repayment plan. You'd make your regular payment plus a small additional amount each month until you're current.
Loan Modification
A modification changes your loan terms to make payments more affordable. This could include:
Lowering your interest rate
Extending your loan term
Adding missed payments to your balance
Modifications are designed to create a payment you can sustain long-term.
Temporary Forbearance
If you're facing a short-term hardship like a medical issue or job transition, forbearance allows you to pause or reduce payments temporarily. Once you're back on your feet, we create a plan to resume normal payments.
Partial Claim or Deferment
In some cases, we can move your missed payments to the end of your loan. This brings you current immediately without requiring a large lump sum payment.
Selling the Property
If keeping the property isn't realistic, selling it yourself often produces a better outcome than foreclosure. You may be able to pay off the loan and walk away with money in your pocket. If the property is worth less than you owe, we may consider a short sale.
Deed in Lieu
If you can't sell the property and can't afford the payments, voluntarily transferring the property to us may be an option. This releases you from the debt and avoids the foreclosure process.
What to Have Ready When You Call
To help us evaluate your options quickly, gather the following if possible:
Recent pay stubs or proof of income
Bank statements from the last two months
A simple list of your monthly expenses
Any documents related to your hardship (medical bills, termination letter, etc.)
Don't let missing paperwork stop you from calling. We can guide you through what's needed.
What Happens When You Contact Us
We listen. You explain your situation without judgment.
We review. We look at your loan, payment history, and circumstances.
We explore options. We explain what solutions may be available.
We agree on a path. Together, we choose the best option for your situation.
We document it. You receive clear written terms for any agreement.
Frequently Asked Questions
Will I lose my home if I'm behind on payments? Not necessarily. Many borrowers catch up or find alternative solutions. The key is communicating with us early.
How far behind do I have to be before foreclosure starts? Timelines vary, but foreclosure is typically a last resort after other options have been exhausted. Reaching out early gives you the most flexibility.
What if I can't afford any payment right now? We still want to hear from you. Even if a traditional payment plan won't work, other options like forbearance, modification, or selling the property may help you avoid foreclosure.
Will this hurt my credit? Late payments do affect credit, but many resolution options cause less damage than foreclosure. Protecting your credit long-term is another reason to address the situation now.
What if I've been avoiding your calls? That's okay. Many people feel overwhelmed at first. We're not here to lecture you—we want to find a solution. Today is a good day to start that conversation.
Take the First Step Today
Falling behind on payments is stressful, but you have more options than you might think. The sooner you reach out, the more we can do to help. We've worked with many borrowers in difficult situations and helped them find a path forward.
Contact us today!
